Refund and Returns Policy
Course Drop and Refund Policy
CMW understands that our students live busy lives and cannot always attend and complete classes as they have intended.
Below is CMW’s policy regarding dropping out of a class and/or requesting refunds:
- Full Courses – Understanding Glazes , Introduction to Clay Bodies, Advancing Glazes, and Crystal Ball. Due to the high level of student engagement in these classes, enrollment is capped at a maximum number of students. If you cannot attend a session as scheduled, please notify us as soon as possible so that we can offer the spot to someone on the wait list. If you drop the class before the start date, CMW will refund 100% of your tuition. If you drop the class after the start date and within 2 weeks, CMW will prorate tuition for the time of your enrollment. After 2 weeks, there are no refunds or changes in enrollment. ** Note any refunds issued will have payment processing fees deducted.
- Self Guided and Lecture Only Courses – Understanding Glazes, Introduction to Clay Bodies, Advancing Glazes, and Crystal Ball. These are on-demand classes that are available to you for 4 months upon enrollment. There are no refunds for these classes as class material is immediately available upon enrollment.
- Workshops and Digital Books– The Middle Glazes, Glaze of Our Lives, Glazed and Confused, Test, Test, Test! 7500 Glaze Tests from Ceramic Materials Workshop (with or without Matt’s analysis). These are on-demand workshops and digital books that are available to you for as long as CMW is around. There are no refunds for workshops as class material is immediately available upon enrollment.