Refund and Returns Policy
Course Drop and Refund Policy
CMW understands that our students live busy lives and cannot always attend and complete classes as they have intended.
Below is CMW’s policy regarding dropping out of a class and/or requesting refunds:
- Full Course Experience – Understanding Glazes , Introduction to Clay Bodies, Advancing Glazes, and Crystal Ball. Due to the high level of student engagement in these classes, enrollment is capped at a maximum number of students. If you cannot attend a session as scheduled, please notify us as soon as possible so that we can offer the spot to someone on the wait list. If you drop the class before the start date, CMW will refund 100% of your tuition. If you drop the class after the start date and within 2 weeks, CMW will prorate tuition for the time of your enrollment. After 2 weeks, there are no refunds or changes in enrollment. ** Note any refunds issued will have payment processing fees deducted.
- Self Guided Option / Monthly CMW Memberships– There are no refunds for these classes as class material is immediately available upon enrollment. If you wish to cancel your monthly subscription, you can do so under your Thinkific account settings under Billing.
- Workshops and Digital Books–Lifetime/Monthly CMW Memberships  The Middle Glazes, Glaze of Our Lives, Glazed and Confused, Test, Test, Test! 7500 Glaze Tests from Ceramic Materials Workshop (with or without Matt’s analysis). If purchased in full with lifetime option, they are available to you for as long as CMW is around. If you purchased as a monthly membership, you have access for as long as your subscription remains active. There are no refunds for either option as class material is immediately available upon enrollment. If you wish to cancel your monthly subscription, you can do so under your Thinkific account settings under Billing.
